Shipping Policy

At Andaazs, we are committed to delivering your curated jewelry pieces smoothly and efficiently. Please review our shipping terms below:

1. Shipping within the UAE

Standard Shipping

• Shipping Fee : AED 20 across all Emirates of the UAE or as specified in ongoing promotions.
• Cash on Delivery (COD): Available with an additional flat fee of AED 15. COD is applicable for only deliveries within the UAE
• Estimated delivery time: 2-3 business days after order confirmation.

2. International Shipping

International Shipping is now open for GCC countries

• Shipping rates and delivery time for GCC Countries are as below:

Country	By Land (AED)	By Air (AED)	Delivery Time by Land*	Delivery Time by Air*
Kingdom of Saudi Arabia	18.00	28.00	5 to 6 Business Days	3 to 4 Business Days
Kingdom of Bahrain	18.00	28.00	5 to 6 Business Days	3 to 4 Business Days
Sultanate of Oman	18.00	28.00	5 to 6 Business Days	3 to 4 Business Days
Kuwait	18.00	28.00	5 to 6 Business Days	3 to 4 Business Days
Qatar	NA	28.00	NA	3 to 4 Business Days

*Subject to Custom Clearance

• Customs and Import Duties: Customers are responsible for any customs fees, import duties, taxes, or other charges imposed by their country’s authorities. These charges are not included in the product or shipping prices and must be paid upon delivery by the customer.

3. General Terms

• All standard shipping orders are processed within 1-2 business days. You will receive a confirmation email with tracking details once your order is shipped.
• Delivery times may be affected during peak seasons, holidays, or unforeseen circumstances.

4. Questions?

For any shipping-related queries or assistance, please contact us at:   

• Email: team@andaazs.com
• Phone: +971 54 5816403
• Customer Support Hours: Monday to Saturday, 10 AM - 6 PM (UAE time)